Thursday, April 26, 2018

Starting over

Eleven months ago I complained that I was 32 pounds from goal. Today I am 37.5 away, and that is with a 4-pound improvement (loss). My reason and excuse (sometimes those words are interchangeable) is a personal one that I am not sharing today. What I am here to say is that every day, every hour, every minute is a new chance to start over.

I have started over a number of times this past year, not only with weight loss but other issues. Many things were bigger than weight loss but weight loss and maintenance is hard, very hard, if you don't invest your mind and energy into it. I have a trip planned in August. I am not concerned about looking good for the trip. I simply don't want to buy clothes a size larger than last year's summer clothes. That alone wasn't a strong enough reason for me to tackle weight loss earlier. I said the words but I didn't commit. I forgive myself for doing that.

So what made the difference two days ago? I can't honestly say. Some things percolate in my thoughts and come out of my mouth or are put into action without a scheduled release. I was writing an email to a friend who asked how I was doing. I told her that I am the author of my story and one chapter doesn't define my entire book. Somehow, writing that and thinking about the rest of the day changed things for me.

Yesterday was Day 1 of WW Freestyle for me, but I'm doing this on my own. I went to a meeting a week after this plan was introduced here in the USA, back to the same leader, same group, same day and time. I paid for three months. I stayed for the meeting, came home enthused about the changes, and tried to log in to the website as I done often for years. Long story made short, I wasn't given a code that I needed to log in. That was simple oversite. Dealing with corporate WW became the issue. Like so many other big businesses, their tech support is outsourced. I got NOWHERE dealing with this over two days. I was told that I had never been a registered member and they had no record of my email (despite getting emails from their site that very day that were ads). This was not the first time that I had trouble with support. I do not blame my leader. I contacted her the first day and she said I had contacted the correct corporate people for help. They did not get back to me. I tried again the second day and after being told the above nonsense, I contacted my customer service for my charge card to have the 3-month fee canceled. It was in process so nothing could be done until it posted. It posted the following day so I called again. The credit card company filed this under services not being delivered to the customer as promised. I was told it could take up to a week for resolution and it might not go my way. Three days later, it was resolved in my favor. The kicker? It wasn't that WW admitted they were wrong, it was that they ignored the credit card's attempt to contact them.

I am not bashing the WW program. I told my leader this. She got her superior involved and they wanted to give me a free month. I appreciate that effort but I was bitter and didn't want to give WW another dime.

Most of us know what we do, whether on a specific eating plan or not. I am following WW as I did before, incorporating the changes that I learned in that one meeting and have read about elsewhere. This isn't about WW anymore, this is about me. Weight loss is going to be an ongoing subject in my life story. I am ready to tackle this, one bite at a time, those bites being better choices.

Onward in life, downward on the scale!


No comments:

Post a Comment